Gulf Coast leader in Commercial Cleaning Services!
A Little About Us
The Helping Hands Cleaning Services mission is to provide every
client with an exceptional Green
cleaning experience at a good value surrounded with outstanding customer service.
Your cleaner/cleaners are hardworking, courteous and professional. Before being invited into the Helping Hands Cleaning family, the applicant must successfully pass a drug test to ensure there is no illicit drug use. Additionally, an independent background check is completed to screen for any criminal history. We also check immigration status. If there is any hint of trouble, past or present, the applicant is not hired.
Upon being hired, the trainee is educated in the methods of the Helping Hands Cleaning system. Regardless of the prior experience of the new cleaner, we educate our trainees in the most efficient and thorough green cleaning methods that make Helping Hands Cleaning Services unique.
Field training is the next step. The new cleaner is sent out for training with a experienced lead cleaner for a multi-day training. Field training varies in length depending on the competence and comfort level of the new cleaner. Both the new cleaner and the lead cleaner share feedback with a manager concerning the readiness level. When the new cleaner is comfortable in his or her skill set and management agrees, she is assigned her own clients.
We do regular quality control visits to check the new cleaner's work often and phone all of their existing clients to ensure a smooth and satisfactory transition. Helping Hands Cleaning Services also offers education in safety, environmentally sensitive cleaning techniques and products along with customer service.
We do everything in our power to put our client's at ease. After the initial cleaning, we do are best to send you the same cleaner or cleaners for all your appointments. This is working within the constraints of an industry that has a high turnover of employees due to the nature of the hard work. If we do have to change your cleaner/cleaners you will receive a call from us introducing the new person.